We are committed to protecting the privacy and security of your personal data. If you have questions, please contact the privacy team at [email protected] or the support team at [email protected]
Lidabro Privacy Policy
Lidabro is committed to protecting your privacy and ensuring you have a positive experience when using the services we provide, which we generally refer to as Lidabro or Lidabro services, or when visiting our promotional or marketing websites, such as https://lidabro.com.
This policy explains how we handle data, including what we collect and how we obtain it, how we use it, when and if we disclose it, and some of your options for managing your data with Lidabro.
Information that can be used to identify or be reasonably associated with a specific person is “personal data”. Where the data described in this policy is personal data, we only disclose it in the ways we have stated.
Collection And Use of Data
Lidabro Services
We obtain data when you use Lidabro in order to deliver our services and provide a better experience to you. The categories of data we obtain when you use Lidabro include data you provide to us as well as data that our system collects from you. When we say “client”, “You” or “user” we mean the person or company that uses Lidabro services:
Companies, as well as individuals who use Lidabro on a paid basis, having a personal account and settings in it;
Streamers with an account in the application, legally belonging to the company from the paragraph above;
users of the service who use Lidabro without registration.
Data you give us (or that we may receive from another Lidabro user, for example, in a meeting invite):
| Type of Data | Examples | Lidabro uses it to |
|---|---|---|
| Information that identifies you | For cleints: Account owner name, billing name and address, payment method |
Your name, username and email address, or phone number, when you use this information to access or use our services
| Create a client’s account
Provide Lidabro services
Communicate with a client
Respond to requests for support | | Other account data | Your phone number (if you choose to put it in), language preference, password, title, department | Create a client’s account
Provide Lidabro services | | Client’s content: information you or others upload, provide, or create while using Lidabro | Cloud recordings, chat / instant messages, files, and other information shared while using the service, voice mails | Provide Lidabro services*
Store chat logs (for delivery and so you can review and search chat history)
Store recordings, if explicitly requested by the host or Client
|
Data that our system collects from you:
| Type of Data | Examples | Lidabro Uses it to |
|---|---|---|
| Technical information about your devices, network, and internet connection | IP address, MAC address, other device ID (UDID), device type, operating system type and version, client version, type of camera, microphone or speakers, connection type, etc. |
| Connect you to and optimize your experience using our services
Provide clients with dashboards and reports
Respond to requests for support
Monitor performance of our data centers and networks
Conduct anonymized, aggregated analytics to improve Lidabro’s service performance | | Approximate Location | To the nearest city (we do not “track” your specific location) | Connect you to the nearest data center
Comply with privacy and other laws – for example, so we can provide you with the right notices for your area
Suggest choices such as language preferences
Monitor performance of our data centers and networks
Respond to requests for support | | Information about how you use Lidabro (this is NOT information or content you share in your streams and/or chats) | What interface elements you interact with What interface functionality you interact with | Optimize your Lidabro experience
Respond to requests for support
Conduct anonymized, aggregated analytics to improve Lidabro’s performance. | | Metadata | Duration of stream
Email address, name, or other information that a participant enters to identify themselves in a stream Join and leave time of participants
Date / time that stream was scheduled
| Provide Lidabro services
Provide clients with dashboards and reports
Respond to requests for support |
Recordings
Lidabro has the right to use streams, fragments of streams for its own purposes, including transfer to third parties, as well as in other ways in order to promote the service, analytics. By agreeing with this Privacy Policy you give your consent to the use of streams and stream fragments.
Lidabro Marketing Sites
Lidabro may also gather data from you when you visit our marketing websites, such as https://lidabro.com. These are our webpages that tell you about our product, plans and pricing, features, and other information about Lidabro. The categories of data we collect from our websites include: data you choose to give us; data we may obtain from cookies or similar analytics tools; data we receive from referrals by other clients; and data we collect if you choose to answer any marketing communications.